general terms
I. general terms - ITEM
Art. 1. These Terms of Terms and Conditions, referred to as "General Terms" below, are intended to regulate relationships between Telenova Ltd, referred to as below for brevity "supplier", website: https://telenova.bg/ , Called below for the shortness of “website”, and each of the users, referred to as below for brevity "User/and", On the website, In connection with the use by the User of the Website.
II. Provider data
Art. 2. Information about the supplier:
1. Name: Telenova Ltd
2. Address: city. Sofia, 1618, residential complex. "Red Village", bl. 207A, entrance. IN, ground floor.
3. Supervisory authorities:
(A) Commission for Protection of Personal Data of the Republic of Bulgaria, address: city. Sofia, PC. 1592, is it. "Prof. Tsvetan Lazarov" no 2, tel.: 02/ 915 35 18 fax: 02/ 915 35 25, Email: kzld@cpdp.bg , Internet site: www.cpdp.bg
(b) Competition Commission, address: Sofia, PC. 1000, Vitosha Blvd. № 18, tel.: 02/ 935 62 22, fax: 02/ 980 73 15, Email: cpcadmin@cpc.bg , Internet site:
www.cpc.bg
III. General provisions
Art. 3. The website and services, offered through it, operate under the rules described in the Terms of Service.
Art. 4. The Provider does not guarantee the constant functioning of the website, Nor that the latter contains no mistakes.
Art. 5. The Provider reserves the right to interrupt access to a particular material (inclusive, But not only: photos, texts and others), posted on the website or to the entire website, Without the consent of the User. For an unlimited period of time, planned or incidental, without being liable for any possible damage to the User.
Art. 6. The Provider reserves the right to change, without prior notification, the structure or content of the website. Changes come into force immediately after their publication on the website.
IV. SERVICE features
Art. 7. The main features of the services, provided to the Users by the Provider through the Internet page, hereinafter referred to as "Services" for short, are the following:
(1) The Provider provides an opportunity to consider and share content, Posted on the Website. The Provider provides information about himself, your team, the services provided by him, up -to -date suggestions, information articles, contacts, presenting their clients and partners and others.
(2) The Provider provides an opportunity to search for text content within the website.
(3) The Provider provides the ability to generate a phone call through function buttons on the website. When using this service, users should also take into account the acceptance of these General Terms and Conditions shall be considered informed, that the provider can record telephone calls. As inbound, So and outgoing calls. Between his employees and/or representatives and employees and/or representatives of the relevant user.
(4) The provider provides the possibility to generate electronic inquiries by email address (e-mail) through functional inquiry forms within the website. The User should fill in the fields specified by the Provider and select a button Send / Send. When using this service, users should also take into account the acceptance of these General Terms and Conditions shall be considered informed, that the use of this service does not automatically lead to a contract between the relevant user and the provider. Sending a request via email does not create an obligation for the provider to provide a particular service (For example: website) and does not put the Provider and the User in contractual (bond) relationship. Should be considered, that the relevant user, made an inquiry by email to the provider, has concluded a contract with the provider to perform the given service only after receiving confirmation in this regard by the Provider.
The Provider does not guarantee its ability to respond and the term, in which one will be provided.
(5) The Provider provides the ability to generate electronic inquiries, By using an email client used by the user, By means of functional references from the website. For this purpose it is necessary for the User to choose a specific functional link on the website (place, on which the provider's email address is written and can "click" on it) and the device used by him to open a new window for writing a message from an email client installed on the device.
The Provider does not guarantee its ability to respond and the term, in which one will be provided.
(6) The provider provides a referral facility (linking) of the User to the Provider's Business Accounts on Social Networks, profiles and websites of his partners, clients and others. The Provider provides this option for the convenience of the Users, not being responsible for the content of profiles and websites, to whom the referral is provided and which are not owned by and/or are not operated by the Provider. These Terms and Conditions do not apply to profiles and pages, to which reference is made, unless expressly stated otherwise.
(7) The Provider provides the ability to use a dynamic Google Card, integrated on the website. Use of this service is subject to the applicable terms of use for Google Maps and Google Earth available at: https://www.google.com/intl/bg_bg/help/terms_maps.html
(8) The services, placed on and/or provided via the website are intended solely for business customers (For example: traders and individuals, acting within their commercial or professional activity) and do not require online registration on the website. In view of the above, no persons should be accepted as Users of the Website, who are users within the meaning of § 13, T. 1 from the Consumer Protection Act.
(9) All services, presented via the Internet page and indicated in the preceding paragraphs of this article are free of charge. On the other hand, all prices of paid services, provided by the Supplier (For example: creation of a website and others), and indicated on the website are without VAT included ("VAT").
V. INTELLECTUAL PROPERTY RIGHTS
Art. 8. (1) All information, published on the website, inclusive, But not only: texts, photos, audio and video materials, is the intellectual property of the supplier or is used by the latter on a legal basis and as such is protected by the current legislation on the protection of intellectual property, including but not limited to the protection of copyright and related rights.
(2) The supplier reserves all rights specified in the previous paragraph.
(3) Use of Information, referred to in para. 1 of this article, inclusive, But not only: copying, change, playback, without the consent and permission of the Provider or the relevant intellectual property rights holder, except in the cases expressly stated in the law, is prohibited and constitutes a violation of the Supplier's intellectual property rights or those of their respective holder, in case he is different from the Supplier.
Art. 9. The website may contain product names and brands, services or persons, which represent or may represent trademarks, property of the Supplier or third parties. Access to the website, and nothing in these General Terms and Conditions or the rest of the content of the Website should be understood and/or interpreted as and does not constitute the granting of a license or right to use any such trademark, without the prior written consent of the Supplier or the relevant third party - owner of the object of intellectual property in question.
VI. REFERENCE TO FOREIGN INFORMATION
Art. 10. (1) As stated in Art. 7, take. 6 of these General Terms and Conditions, the Provider is not responsible for the content of profiles and websites, owned and/or operated by third parties, to which it provides the opportunity to refer (linking).
(2) In the event that a User considers, that a given profile and/or website, to which the website provides a link, contains illegal information, including such, that infringes his intellectual property rights, this User should inform the Provider about this, following the following procedure:
a) The user must submit their claim for illegal content, including for such, which infringes his intellectual property rights, at the following email address: office@telenova.bg ;
b) Together with his claim under the preceding letter, the User must also send evidence of the illegality of the content, including the violation of intellectual property rights. (Including, But not only: evidence, that it is the User who is the bearer of the intellectual property rights, the violation of which is alleged).
(3) On time before 10 (ten) working days, counted from receipt of the information under para. 2 sadly, The supplier will inform (unless it costs him an extraordinary amount of effort, funds and resources) the third person, owner and/or operator of the profile and/or website. (Based on the information available to the Supplier, without the latter making an explicit inquiry about the ownership of the profile and/or website in question or being responsible in this regard). For the received claim, by providing that third party with a term of 10 (ten) working days, in which to express his opinion and provide relevant evidence in relation to the received claim, at the following email address: office@telenova.bg. In case the owner and the operator of the relevant profile or website are different persons, the sending by the Supplier of a message within the meaning of this paragraph to only one of these persons (at the Supplier's discretion) will be considered sufficient.
(4) In the event that the third party within the meaning of para. 3 sadly, within the term under the same paragraph, agreed with the claim under Art. 2 of this article or does not object to the latter (For example: did not send any opinion or reply), The provider will cease, without undue delay, granting access to the profile in question, website or specific information, contained in them, by means of an electronic link on the Internet page.
(5) In the event that the third party within the meaning of para. 3 sadly, within the term under the same paragraph, objected to the claim under Art. 2 of this article, The provider will limit temporarily, without undue delay, granting access to the profile in question, website or specific information, contained in them, by means of an electronic link on the Internet page, until clarification of the thus created situation between the persons involved by providing the Supplier, by any of these persons, of a duly issued document.(For example: court decision, arbitration award, out-of-court settlement and others), confirming/supporting one of the two positions.
(6) When following the procedure under the previous paragraphs of this article, The supplier is not liable for damages, suffered, by any of the parties involved, as a result of actions and/or inactions of one of the parties to the dispute. The provider is not an institution, instance or authority, competent to consider legal disputes and accordingly cannot rule on the validity and/or merits of a given claim, with act, which shall be final and/or binding on the parties to the claim.
VII. OTHER TERMS
Art. 11. (1) Information and materials, available on the website (inclusive, But not only: articles, images, messages and more) are with informative, general and abstract character and do not represent, nor should they be taken or otherwise construed as advice, guidance and/or consultation, provided by the Provider to any of the Users of the Website.
(2) The provider is not responsible for the correctness, reliability, the accuracy and/or timeliness of the information and materials, available on and/or via the website, on any occasion, nor about their applicability to a specific factual situation.
(3) The provider bears no property and/or non-property responsibility for the content of the Internet page, nor is it liable for damages, suffered by any User and/or by a third party in connection with the use of the website and/or the information and materials available on it, including their application to a specific situation.(For example: undertaking by the User of specific actions based on information, moved to the Internet site).
Art. 12. The possible invalidity of any of the provisions of the General Terms and Conditions will not lead to the invalidity of the entire contract.
Art. 13. These General Terms and Conditions come into force for all Users, counted from 28.10.2024 Mr.
Art. 14. The General Terms and Conditions may be amended by the Provider at any time, and any change in the General Terms and Conditions enters into force for the Users without the need for express notification to the latter.
Art. 15. With the use (inclusive, But not only: consideration, clicking on links, inputting information and more) on the website and the information in it, The user expresses his unconditional agreement with the General Terms and Conditions and any subsequent changes to them, and that he is bound by them and will observe them.
