ABOUT US - Telenova Ltd
Telenova OOD offers solutions for the construction of various types of telephone exchanges. Telephone exchanges are communication systems. They provide the ability to exchange voice signals using telephone lines. Телефонните централи са основен инструмент за управление на телефонни разговори в офисни среди и други организации. PBXs have various functionalities such as automated answers, call forwarding, групово обаждане и други. They are an important tool for improving the effectiveness and productivity of communications in the business environment.
History
ФирмаТеленова ООД е създадена през 2006 Mr. от технически и търговски специалисти с висока степен на квалификация. Нашите специалисти имат натрупан дългогодишен опит в телекомуникациите и информационните технологии.
Our experience
Thanks to our over 18 years of experience, we are able to satisfy the most complex requirements of a wide range of customers. From small and medium-sized companies to large enterprises, public services and institutions. Telenova OOD is a system integrator in the field of telecommunications. We deliver, we install and maintain telephone exchanges. We integrate them with existing wiring, with external software, we communicate with the operators to install the outside lines.
Projects
През годините сме извършили множество успешни проекти за разработване, installation and maintenance of telephone exchanges for various companies and organizations. Our team is able to offer customized solutions, meeting the specific requirements of each client.
Един от последните ни ключови проекти беше разработването на софтуерна телефонна централа за голям спа хотелски комплекс. В хотелския комплекс има и огромно казино, намира се в близост до Капитан Андреево. From a communication point of view, the project is large-scale and diverse. Software IP exchange with 64-channel SIP trunk, 500 hotel rooms, equipped with specialized hotel IP telephones, 70 wired and 65 WIFi IP phone.
Another important project, which we did, was the replacement of the telephone exchange of Toplofikatsia Pernik. We built headquarters with a distributed structure, which covered all the client's productions. We installed one basic IP hybrid PBX with 5 exported capacity, which are distant from the workshops. We used 20 channel SIP trunk and 250 internal subscribers.
Each of these projects was successfully completed on time and met high standards of quality and security. Our company prides itself on its professionalism and dedication to customers, always striving to offer the best solution.
Our goals
In the era of ever-accelerating technological development and rapidly changing methods of communication, we strive to make high-tech products easy to use and widely available to everyone. The main goal of Telenova Ltd. is to design and provide modern and highly productive technical solutions for the construction of corporate telecommunications and telephone systems.. We are well aware of the importance of information and that it must be transferred and accessed quickly and easily at the right time and place.
Certificates
Telenova ISO 9001
To improve customer service since 2008. until today, the company Telenova Ltd. carries out its activities in accordance with the ISO quality management system 9001-2008.
Telenova ISO 27001
In 2012. under contract with the Executive Agency for the Promotion of Small and Medium Enterprises (IANMSP) Telenova OOD successfully completed the 3MC project-02-114/01.06.2011 Mr. for the introduction of "Information security according to the ISO standard 27001 – trust and success”. The project was implemented with the support of the operational program "Development of the competitiveness of the Bulgarian economy" 2007-2013, co-financed by the European Union through the European Fund for Regional Development and by the national budget of the Republic of Bulgaria. The aim of the project is to provide a quality and secure service, and thereby increasing the company's competitiveness on the domestic and European markets.
More than 1500 satisfied customers from all industries. Banks and financial institutions, industry, trade and services, Transport and Logistics, tourism, education, administrative, office buildings etc, throughout Bulgaria and abroad.
A "Remote Support and Control Center" has been built in the office of Telenova OOD, from where full support is provided to our many customers throughout the country.
We think, that branch organizations can be the unifying unit, as well as a prime mover in every industry. That's why from 2009 We are members of the Telecommunications Association (ASTEL), and after its merger with BAKKO, we are now in the ranks of Technology Industry Alliance (ATI)
